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Name EIOPA Guidelines of 27 November 2013 No EIOPA-BoS-13/164 - Guidelines on complaints handling by insurance intermediaries
Author European Insurance and Occupational Pensions Authority (EIOPA)
Source website of the European Insurance and Occupational Pensions Authority (EIOPA)
Publication date 3. 12. 2013
Version in force as of These Guidelines shall apply from their final date of publication.
Additional information:

www.eiopa.europa.eu