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Name EBA, EIOPA, ESMA Joint Guidelines of 27 May 2014 No JC/2014/43 for complaints-handling for the securities (ESMA) and banking (EBA) sectors
Author European Insurance and Occupational Pensions Authority (EIOPA), European Banking Authority (EBA), European Securities and Markets Authority (ESMA)
Source website of the European Securities and Markets Authority (ESMA)
Publication date 25. 8. 2014
Version in force as of 27.10.2014